Healthcare Operations & Analytics

Healthcare Leader.
Analyst.
Problem Solver.

Powered by Data & AI — I build operational systems, uncover growth opportunities, and turn complex healthcare data into decisions that matter.

Director of Operations HBS CORe LSS Green Belt BIDA · CFI Spanish Fluency
Dallin Cox
About

Operations-first,
analytics-obsessed.

I'm Dallin Cox, Director of Operations at Retina and Vitreous Surgeons of Utah, where I oversee four clinics, 25+ clinical and administrative staff, and 1,000+ monthly patient visits across Salt Lake County, Utah County, and rural outreach sites.

My path into healthcare administration started as a medical assistant — I saw an opportunity to take on operational responsibilities and never looked back. I've since built a track record of turning operational problems into measurable results: $100K+ in annual supply chain savings, $50K+ from reimbursement renegotiation, and a 40% increase in website traffic after bringing digital marketing in-house.

I'm especially interested in the intersection of healthcare operations and advanced analytics — building systems, models, and tools that help organizations make faster, smarter decisions. I leverage AI heavily in my work and believe it's the defining skill set for the next generation of healthcare leaders.

HBS CORe — Harvard Business School
Business Analytics, Economics, Financial Accounting
Lean Six Sigma Green Belt
Six Sigma Council — Process Improvement & Quality
BIDA — Corporate Finance Institute
Business Intelligence & Data Analytics
ACHE Student Associate
American College of Healthcare Executives
Spanish — Full Professional Proficiency
Clinical & Conversational · Community Health Initiatives
Projects

Work that speaks
for itself.

Real operational problems. Real data. Real outcomes. Each project below is a live, interactive tool built to solve a specific challenge in my clinic system.

Dashboard coming soon
Geographic Strategy

Utah Retina Patient Growth Analysis

A statewide geographic analysis of 12 months of patient visit data across 355 ZIP codes, identifying underserved markets and expansion opportunities — including a Sanpete/Sevier Corridor opportunity with no competing retina specialist.

Dashboard coming soon
Operational Efficiency

MA Staffing Optimizer

A dynamic two-week staffing tool for 25+ medical assistants across four clinic locations and three rural outreach sites — auto-populating session schedules, tracking appointment types, and surfacing coverage gaps in real time.

Dashboard coming soon
Supply Chain & Finance

Clinical Supply Chain Optimization

An end-to-end cost analysis of clinical supplies and outsourced services across the practice, identifying pricing inefficiencies and implementing corrective actions that generated $100,000+ in annual savings.

Experience

Where I've built
my foundation.

Dec 2025 — Present
Director of Operations
Retina and Vitreous Surgeons of Utah
  • Directed operations across 4 retina clinics and 3 rural outreach sites, supporting 20–25 staff and 1,000+ monthly patient visits
  • Identified pricing inefficiencies through end-to-end cost analysis, generating $100,000+ in annual savings
  • Led in-house transition of marketing and digital strategy, reducing monthly expenses by $1,000+ while increasing web traffic 40%
Jan 2026 — Present
Continuous Improvement Intern
Intermountain Health
  • Redesigned referral intake workflows for a neurology service line supporting 9 providers, eliminating a backlog of 100+ unaddressed referrals
  • Partnered with patient safety leadership across 3+ hospitals to evaluate Patient Safety Monitor utilization and drive system-wide standardization
Sep 2024 — Nov 2025
Clinic Operations Associate
Retina and Vitreous Surgeons of Utah
  • Negotiated insurance reimbursement contracts generating $50,000+ in annual savings and preventing 200+ MIPS-related penalties
  • Designed standardized training and onboarding for 20+ clinical staff across multiple clinic sites
Aug 2023 — Aug 2024
Medical Assistant Coordinator
Retina and Vitreous Surgeons of Utah
  • Directed 15+ medical assistants, integrating staffing, triage, and charting systems across 10,000+ annual patient encounters

Let's connect.

Whether you're looking to collaborate, discuss an opportunity, or just talk healthcare operations and analytics — I'd love to hear from you.